Privacy Policy

This privacy policy describes how NutriBloom Pte Ltd collects, uses, and protects the personal data of individuals who use our site or interact with our online platform and services. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Act 2012 of Singapore.

Data Controller

NutriBloom Pte Ltd, located at 10 Pasir Panjang Road, #12-01 Mapletree Business City, Singapore, Singapore, 117438, is the data controller responsible for processing your personal data collected through this service.

Information We Collect

We may collect personal data from you when you use our site, register for an account, sign up for classes or consulting, purchase products, subscribe to newsletters, participate in surveys, or otherwise interact with our services. The types of personal data we may collect include:

• Identity Data: Such as your name, username, or similar identifier.
• Contact Data: Such as billing address, delivery address, email address, and telephone numbers.
• Financial Data: Such as payment card details when you make purchases (processed by third-party payment processors and not typically stored by us).
• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
• Profile Data: Including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses. For personalized consulting or programs, this may include health and dietary information you voluntarily provide.
• Usage Data: Information about how you use our site, products, and services.
• Technical Data: Including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Data

We use different methods to collect data from and about you, including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us. This includes personal data you provide when you register for an account, subscribe to our service or publications, request marketing, enter a competition, promotion or survey, or give us feedback.
• Automated technologies or interactions: As you interact with our site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third parties: We may receive personal data about you from various third parties, including analytics providers (like Google) or advertising networks.

Legal Basis for Processing (GDPR)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to provide a service you purchased).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to improve our services).
• Where we need to comply with a legal or regulatory obligation.
• Where you have given us your explicit consent to do so.

Purposes for Which We Will Use Your Personal Data

We use your personal data for various purposes, including:

• To provide, operate, and maintain our online platform and services.
• To personalize your experience on our site and tailor content to your interests.
• To process your transactions and manage your orders.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you newsletters, marketing or promotional materials (where you have consented or it is otherwise permitted by law).
• To understand how you use our services and improve our site, products, and services.
• To conduct data analysis, research, and surveys.
• To prevent fraud and ensure the security of our services.
• To comply with legal obligations and defend our legal rights.

Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These third parties are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may share your data with other third parties when we have your explicit consent to do so.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

International Data Transfers

As we operate globally, your personal data may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country. Where data is transferred to a country that does not offer an equivalent level of protection, we will take steps to ensure your personal data is adequately protected, such as through the use of Standard Contractual Clauses approved by relevant authorities or other lawful data transfer mechanisms.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data (data portability).
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us in writing at the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site uses cookies and similar tracking technologies to collect information about your browsing behavior to help us analyze site usage and improve our services. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Links

Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Contacting Us

For questions or requests regarding this privacy policy or your personal data, please contact us in writing at:

NutriBloom Pte Ltd
10 Pasir Panjang Road, #12-01 Mapletree Business City, Singapore, Singapore, 117438

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.